Date: 09-Jan-2023

Location: Mitchelstown, Ireland

Company: Ornua Co-operative Limited

Job Title: Receptionist

Job Description


Job Title:                                  Receptionist (FTC)

Location:                                Mitchelstown, Co. Cork, Ireland.

Reports to:                              H&S Manager            



Company Overview

Ornua is a dairy co-operative which sells dairy products on behalf of its Members, Ireland’s dairy processors and, in turn, Irish dairy farmers.  It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide.  Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,850 employees.  Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.

The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.

Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Kerrygold, Avantage, Forto, and BEO.  Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East, and the US.

Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world.  Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East.

Ornua’s Values

At Ornua, our Values guide us as we work together and care for each other to achieve great things. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.

Dynamic Working

Ornua have a Dynamic Working policy in place which facilitates flexible hours and hybrid working.



Key Areas of Responsibility:

  • Maintaining office systems, including data management and filing
  • Screening phone calls, enquiries and requests, and handling them when appropriate
  • Meeting and greeting visitors at all levels of seniority and organising site visits for customers. Coordination and organisation of all visits to site and updating Senior Management on itinerary where necessary. This will also include organising catering for visits.
  • Organising and maintaining diaries and making appointments
  • Dealing with incoming email and post, often corresponding on behalf of the manager
  • Producing documents, briefing papers, reports and presentations
  • Organising and attending meetings when required
  • Assisting with administration of purchase invoices and liaising with Accounts Payable
  • Creation of access cards and visitor passes
  • Point of contact for acceptance and collection of samples for laboratory
  • Monitoring of stock and replenishment of marketing gifts, stationary, canteen items etc.



Key Requirements & Attributes:


  • High level of competence in Microsoft Office applications such as Outlook, Word, PowerPoint & Excel
  • High level of discretion
  • Confident dealing with customers, suppliers and business partners
  • Exceptional professional etiquette.
  • WORKING TOGETHER: Is supportive, cooperative and inclusive.
  • COMMUNICATIVE: Communicates confidently, adapting style for different situations
  • OWNERSHIP: Takes responsibility for and pride in delivering quality and results.  Is tenacious.
  • CURIOSITY: Open to asking questions and willing to learn and continuously improve.

Job Segment: Accounts Payable, Receptionist, Data Management, Procurement, Food Service, Finance, Administrative, Data, Hospitality, Operations