Shift Coordinator

Shift Co-Ordinator (Nights)

Job title: Shift Co-Ordinator (Night Shift)                        

Reports to: Night Shift Manager

Location: Foods UK, Leek                       

Salary: Generous salary depending on experience

Hours: Sunday to Thursday - 22:00 to 06:00am (Fixed Night Shifts).                                

Benefits: Benefits: Matched pension scheme up to 8%, Generous holiday allowance increasing with length of service, Subsidised staff canteen, Company shop offering discounts on Ornua products, Sports & Social Club, Staff Lottery, Discount on Bikes & Tech Scheme, Confidential Employee Assist Programme, Free onsite parking                                

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world for over 55 years.

Are you a Pro-active, Organised and Strategic person looking for the challenge of taking a mission driven organisation to its next level of success?

Ornua is actively seeking a Shift Co-Ordinator  to join our operations department as we continue our growth trajectory.

The Shift Co-Ordinator will play a key role in; 

The Shift Co-Ordinator will play a key role in ensuring smooth night shift operations by co-ordinating staffing, maintaining compliance, and supporting communication between teams. This role is essential in promoting efficiency, accuracy, and a positive working environment in line with our values

Why Ornua?

• Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.
• The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.
• Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Pilgrims Choice.
• Our co-operative ethos lies at the heart of how we do business as a purpose and values-led organisation, creating value for Irish dairy farming families.
• Our Values lie at the core of everything we do. Our five values encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together.
• We invest in our people and foster a culture of continuous learning and improvement.
• Career Progression including Global Mobility opportunities.
• Comprehensive Benefits with regional specific offerings.

Why This Role Is Valuable:

The Shift Co-Ordinator – role is highly valuable because it acts as a critical operational and administrative link between frontline teams, agency staff, Zone Leaders, and the Shift Manager. To coordinate and support shift operations by assisting Zone Leaders, managing agency and employee logistics, and ensuring smooth administrative and compliance processes are adhered too.

As our Shift Co-Ordinator you will be responsible for leading on;

• Welcome employees on-site 30 minutes before shift start.
• Liaise with Zone Leaders regarding absences and team updates.
• Coordinate agency staff: check availability, place orders, and confirm attendance.
• Work collaboratively with Zone Leaders to fill absenteeism at start of shift
• Create and maintain daily and weekly staff plans and agency schedules.
• Manage employee and agency hours for payroll.
• Collect and report shift figures for Finance.
• Check and sign off holiday requests.
• Print compliance paperwork for production lines.
• Order tools and supplies as needed.
• Management and adherence to RTW compliance
• Create staffing plans based on planning requirements for the following week
• Create and complete training slips and adhere to site compliance for agency staff.
• Update the skills matrix based on training and performance.
• Support team appraisals and development tracking.
• Liaise between Zone Leaders, Shift Manager, and agency contacts.
• Plan and coordinate organised events and team appraisals.

What You Bring To The Role:

• Proven experience in shift coordination or team support roles.
• Familiarity with agency staffing processes and systems.
• Understanding of payroll, holiday tracking, and compliance documentation.
• Knowledge of production environments and operational workflows.

• Strong organisational skills – able to manage multiple tasks, schedules, and priorities.
• Effective communication – liaising confidently with Zone Leaders, Shift Manager, agency contacts, and team members.
• Attention to detail – accurate record-keeping for payroll, finance figures, holiday approvals, and training documentation.
• Problem-solving – proactive in resolving staffing issues, absences, and operational challenges.
• IT proficiency – comfortable using systems for payroll, planning, compliance, and training records, ability to use Microsoft office and PowerPoints.

• Reliable and punctual – consistently present 30 minutes before shift start.
• Approachable and supportive – welcoming staff and assisting with onboarding.
• Discreet and professional – handling sensitive information like absences and appraisals.
• Team-focused – works collaboratively with Zone Leaders and supports team development.

Our interview process is designed to be thorough yet supportive. This process includes a first stage via Teams to allow us to get to know you better and to understand your skills and experiences and, if successful, a second stage face-to-face interview that will build upon the first stage and give you the opportunity to get a feel for Ornua and the environment in which you will be working.

Ornua has ambitious growth plans and we’re building a team to help enable and accelerate that growth. We are looking for people who share our values, are curious, forward-looking, take ownership and work together to build a future for themselves and Ornua.

Would you like to make an impact?

To learn more, please visit Ornua at www.ornua.com

Ornua values diversity and inclusion and welcomes applications from candidates with diverse backgrounds. We also strongly encourage women and other underrepresented groups in the manufacturing industry to apply. Your unique perspectives and experiences are highly valued and will be instrumental in driving our company’s continued success. Join us in shaping a more innovative, inclusive, and sustainable future.