Quality Technician

Date: 03-Jul-2022

Location: Ledbury, United Kingdom

Company: Ornua Co-operative Limited

Job Title:                      Quality Technician

Reports to:                  Quality Assurance Lead (Product)

Location:                        Ledbury, Dymock Road, HR8 2JQ

Hours:                             Monday to Friday, 6am-2pm (fixed shifts), 40 hours per week

Salary:                             £10.50ph increasing to £11.45ph grade D after training

Benefits:                         Free Onsite Parking, 31 days Annual Leave Entitlement, Pension, Company Shop (offering discounts on products), Discount on Bikes and Tech Scheme, Confidential Employee Assist Programme.



Key Areas of Responsibility:


  • Analytical testing of finished products (and occasionally raw materials) to ensure conformance to specification. Drive corrective action following non-conformance.
  • Sampling schedule maintenance, sample preparation and monitoring of results from external microbiological lab.  Drive corrective action following non-conformance.
  • Management of Certificates of Analysis / Conformance for customers
  • Ensure laboratory supplies of equipment stocked appropriately
  • Internal Auditing
  • Dealing efficiently with customer enquiries, internal and external
  • Drive continuous improvement initiatives for product quality
  • To provide cover for other technical team members, including Quality Manager, in periods of absence
  • Assist with the creation, amendments and set up of labels in readiness for production
  • Set up and record daily product review
  • To provide break cover for Production QAs
  • Internal Auditing including GMP, and Glass Plastics factory audits
  • Swabbing and Sampling in accordance with schedules
  • Weekly data logger verification exercises  
  • Managing the separation and on hold of non-conforming product
  • Approval & releasing products for dispatch
  • Monthly water, settle plates
  • Changing the Production knives
  • Quarterly shelf life sample testing
  • Additional duties as directed by Quality Assurance Lead/Technical Manager


Key Requirements:



  • Good verbal communication skills on one to one and group basis
  • Computer literacy with literacy and numeric skills
  • Able to work effectively as part of a team
  • Attention to detail



  • Food Industry background
  • HACCP Level 2
  • Internal auditing training


Key Competencies


    • INTEGRITY: Supports and encourages constructive outcomes for other by demonstrating integrity.
    • COMMUNICATIVE: Communicates confidently, adapting style for different situations.
    • RIGOUR: For projects that involve others applies effective professional skill, analysis and decision making, and planning and reviewing.
    • OWNERSHIP: Clarifies accountabilities, overlaps, and gaps. Helps others remain motivated through difficult times.


About Ornua


Ornua is a dairy co-operative which sells dairy products on behalf of its Members; Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,850 employees. Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.


The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.


Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Kerrygold Avantage, Forto, and BEO. Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East, and the US.


Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world. Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East.


At Ornua, we Grow Together by investing in the development of our people and providing great people leadership for all. We Achieve Together through valuing collaboration, innovation and diversity and by empowering our people to make decisions. We Belong Together by staying true to our co- operative roots, valuing each other's individual differences and remaining humble in our interactions with each other and our customers.


We want to find people that understand and work with heart, with thought with vision, with drive – Ornua’s core values.

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