Manager

The Supplier & Audit FSQA Manager role will lead the supplier quality function for Ornua Ingredient North America and will be responsible for supplier qualification, materials compliance monitoring, internal and external audits management as well as non-conformance management (SCAR, CAPA – Supplier and Internal, and Supplier Disqualification) Industrial.

You will report directly to the Vice President of Food Safety & Quality Assurance, for Ornua Ingredients North America, headquartered in Hilbert, WI, with manufacturing facilities located in Hillsboro, Hilbert, and Whitehall, WI, as well as Byron, MN.

The greatest strength of Ornua Ingredients lies in our people. Their commitment to customer success is matched only by their passion for our products and our ability to deliver innovative solutions with exceptional flavor, functionality, value, and quality. This spirit of innovation, knowledge sharing, and service excellence is woven into every aspect of our organization—from how we engage with customers to our reliability and responsiveness.

KEY AREAS OF RESPONSIBILITY:

• Responsible to develop and maintain supplier food safety and quality and auditing programs
• Owns internal and external auditing programs and supports and conducts audits of suppliers, co-manufacturers, co-packers, and warehouses, and OINA facilities as needed to ensure compliance of product safety, food safety standards, good manufacturing practices and specifications.
• Develops, monitors, and reports on relevant supplier KPIs and scorecards to drive continuous improvements.
• Ensures effective risk mitigation management to reduce risk and interruption in supply.
• Leads the investigation, containment, and closure of supplier-related quality complaints, non-conformances, and CAPAs.
• Develops and maintains quality agreements with suppliers via the OINA Supplier Quality Manual.
• Leads the notification, implementation, and proper documentation of change request, planned deviation, or rework.
• Executes departmental staffing and people development strategies to ensure technical competence, creativity, teamwork and broad business knowledge leading to continued managerial and technical leadership for the supplier food safety and quality and auditing functions

KEY REQUIREMENTS:

• Bachelor’s degree in business, science or related field or equivalent work experience
• Minimum of 5 years related to supplied product within a food manufacturing environment  
• Strong knowledge of FDA Regulations for Foods FSMA (21 CFR part 117)
• Strong organizational, planning, and follow-up skills and ability to hold others accountable .
• Working knowledge of plant layout and manufacturing operations to effectively troubleshoot and correct production related problems and recognize constraints and limitations affecting new product design and implementation.
• Strong Knowledge of Food Safety, Auditing, and Supplier Management.
• Strong analytical and critical thinking skills with a strong attention to detail.
• Strong interpersonal and communication skills.
• GFSI trained and PCQI certification
• Skilled in project management, cross-functional collaboration, and problem-solving with a high level of analytical ability and attention to detail.
• Attention to detail, ownership and accountability are key requirements.
• Collaborative, ability to influence, enthusiastic, resilient with excellent communication skills and professionalism.
• Demonstrates integrity, ownership, accountability, professionalism, and resilience; passionate and self-motivated.
• Ability to work effectively with internal cross-functional teams and customer portfolios at regional, national, and potentially global levels.

ORNUA COMPETENCIES:

• Strong change management skills
• Strong project management skills
• Excellent analytical and communication skills
• Ability to lead and work as a member of a team across multiple locations.
• Ability to work/lead effectively in cross-functional teams
• A clearly defined strategic thought process
• Ability to interact with multiple stakeholders
• Ability to define problems, collect data, establish facts, draw valid conclusions and act upon them.
• Ability to work with and maintain confidentiality of sensitive information.
• Ability to manage multiple priorities with high degree of reliability and adaptability.
• Excellent verbal/written communication skills.
• Strong interpersonal communication, collaboration, and conflict resolution skills.
• Strong reading, math and analytical skills to process, interpret and calculate customer orders.
• Strong time management and organizational skills.

Other Requirements

• Must be able to travel to all OINA facility locations as needed