Demand Planner

Date: Sep 20, 2022

Location: Evanston, United States

Company: Ornua Co-operative Limited

Job Title:           Demand Planner

Reports to:       VP Supply Chain

Location:          Evanston, IL


Company Overview

Ornua is a dairy co-operative which sells dairy products on behalf of its Members, Ireland’s dairy processors and, in turn, Irish dairy farmers.  It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide.  Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,850 employees.  Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.

The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.


Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Kerrygold, Avantage, Forto, and BEO.  Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East, and the US.

Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world.  Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East.


Ornua Foods North America is based in Evanston, Illinois and we market and sell Kerrygold butter and cheese in the North American market.   We are the number two butter brand in the US and number one in the specialty cheese market. 


Ornua’s Values

At Ornua, our Values guide us as we work together and care for each other to achieve great things. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.

Dynamic Working

Ornua have a Dynamic Working policy in place which facilitates flexible hours and hybrid working.


Job Summary

Initially leading a cross functional team to design best in class demand planning processes and ways of working, coupled with the selection and implementation of short-term tools to support such ahead of the Groupwide implement of Infor Demand+.


Ongoing thereafter, to create baseline demand forecasts, per SKU, to then work with Sales and Marketing to enrich and align on a consensus demand plan.



Key Areas of Responsibility

  • Establishing and maintaining processes and ways of working to deliver a robust US demand forecast, by SKU three years ahead
  • Cleanse historical sales data for promotional impacts and anomalies (e.g. competitor activity) and/or supply issues (e.g. out of stock)
  • Select algorithms for each product or product group to ensure most appropriate.  Then generate a statistical baseline forecast.
  • Create an enriched statistical baseline forecast with input from Promotional Planning; Sales Contracts; Customer forecasts; Product Portfolio plans; etc.
  • Liaise with Sales and Marketing to agree a consensus demand plan
  • Recommend enriched demand plan for Sales Management approval
  • Organizing and chairing monthly Sales & Operations Planning (S&OP) meetings
  • Provide inputs into 5 Year strategic planning as required



Key Requirements

  • 10 years Demand Planning experience, dairy or short self-life preferred
  • Strong working knowledge of using statistical Forecasting Tools required - experience with Infor Demand+ a bonus
  • CPG experience required, particularly working with Costco, Walmart, Public and Kroger
  • Good stakeholder management – both internally and externally
  • Proficient with MS Excel
  • Good general business acumen



Ornua Competencies

  • Expertise:  As a functional subject matter expert or strategic lead, applies effective professional skill, analysis, problem solving, decision making, prioritising, planning, and reviewing.
  • Forward Looking: Helps others to accept change, implements change, and looks ahead to anticipate change that benefits others.
  • Communicative: Communicates with impact, adapting style for different situations and people, to ensure all are heard and valued and feel psychologically safe.
  • Working Together: Creates and reinforces a collaborative culture within and across the organisation and sets up external strategic alliances/partnerships.

Job Segment: Demand Planner, Supply Chain, Strategic Planning, Supply, Food Service, Operations, Strategy, Hospitality