Account Manager: Albertsons West & Team Lead

Date: Jan 14, 2022

Location: Evanston, United States

Company: Ornua Co-operative Limited

Job Title:         Account Manager Albertsons – West & Team Lead
Reports to:      Director of Sales, West

Location:         West Coast/Flexible


About Ornua

Ornua is a dairy co-operative which sells dairy products on behalf of its Members, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,850 employees. Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.


The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.

Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Kerrygold Avantage, Forto, and BEO. Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East, and the US.


We are the number two butter brand in the US and number one in the specialty cheese market. Ornua Foods North America’s head office is based in Evanston, Illinois.


Role Summary:


The Account Manager develops and fosters collaborative relationships with key customers and implements strategic account operating plans to enhance OFNA’s competitiveness and market share.



Key Areas of Responsibility


  • Generate, agree, and implement a strategic business plan aligned to overall customer strategic plan.
  • Lead and act as primary selling interface at customers’ headquarters calling on key decision makers both Nationally & Regionally.
  • Sell new and expanded distribution of Kerrygold items to assigned accounts & headquarters.
  • As Albertson’s team lead identify opportunities to grow volume/increase share and work with the wider Albertsons team to coordinate and implement the strategy.
  • Provide Sales leaders & Albertsons Team with account intelligence and recommendations for effective planning and programming.
  • Develop and implement customer specific marketing and promotional programs for assigned chain accounts and in conjunction with the Albertsons Team.
  • Achieve planned objectives on sales and spending in key customers and conduct post-promotion analysis.
  • Manage day-to-day relationships with nominated accounts, Albertson’s HQ and Ornua Albertsons Team to ensure effective communication between relevant Ornua teams and customer teams.
  • Champion multi-functional resources to successfully implement brand / category strategies.
  • Improve and enhance customer experience and service.
  • Solve problems independently and proactively. 


Key requirements

  • 8+ years’ account sales experience in the CPG industry.
  • A Bachelor’s Degree in Business or Marketing.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Effective influencing, selling, and negotiating/problem solving and presentation skills.
  • Experience of leading a team is required.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Strong and proven leadership qualities with cross-functional exposure / experience.
  • Must be comfortable working with syndicated data.
  • Track record of being highly customer focused, building and maintaining excellent relationships.
  • Proficient in Microsoft Office Suite.
  • Knowledgeable of market and industry trends, competitors, and leading customer strategies.
  • This position may require frequent travel as necessary.


Ornua Competencies

  • Communicative: Applies advanced communication skills, considering the impact on the audience and desired outcomes.
  • Customer Focus: Anticipates customers’ strategic needs and challenges, builds strategic partnerships with customers.
  • Forward Looking: Responds positively to change and looks ahead to anticipate tasks.
  • Ownership: Takes responsibility for and pride in delivering quality and results, is tenacious.

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