People Services Administrator

Date: 08-Sep-2022

Location: Dublin, Ireland

Company: Ornua Co-operative Limited

Ornua is a dairy co-operative which sells dairy products on behalf of its Members, Ireland’s dairy processors and, in turn, Irish dairy farmers.  It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide.  Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,850 employees.  Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.

The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.

Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Kerrygold, Avantage, Forto, and BEO.  Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East, and the US.

Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world.  Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East.


Ornua’s Values

At Ornua, our Values guide us as we work together and care for each other to achieve great things. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.


Dynamic Working

Ornua have a Dynamic Working policy in place which facilitates flexible hours and hybrid working.


This is a 12 month fixed term contract. 




  • Contributes to the People Services team, displaying a strong ability to problem solve and train/coach team members on a variety of associate lifecycle data management transactions and administrative tasks.
  • Complete analysis and audit of our HRIS monthly
  • Analyze issues to determine resolution with support from our vendor
  • Run and circulate monthly reports to the business from Peopledoc and Bloom where required
  • Manage the relationship with our vendor on open items and improvement projects
  • Participates in data review, auditing and user acceptance testing of new processes, procedures and system changes as needed.
  • Administer Annual Pay and Performance review processes
  • Administer Time off accounts annually
  • Collaborates with the wider HR team on module changes in Success Factors.
  • Enables process alignment to Global Processes, covering change & communication activities, stabilizing new ways of working, driving efficiency and process improvement.
  • Assist with Adhoc tasks, HR initiatives and projects as required
  • Represent and espouse Ornua’s values of With Heart, With Thought, With Drive and With Vision at every opportunity, with both internal and external stakeholders.



Key competencies:


  • Human Resources / Business Qualification: 3rd level qualification or equivalent experience
  • 1+ years previous experience in HR administration or shared services
  • Previous experience working with Success Factors
  • Excellent customer service, time management and communication skills 
  • Previous experience with a ticketing/case management system
  • Excellent excel skills
  • High personal integrity required in handling confidential information
  • Highly proficient and competent user in Microsoft Office applications, MS Windows. 
  • Flexible team player, with a passion and drive for HR and the ability to work in a fast paced environment   









Job Segment: Business Process, Data Management, Food Service, HR, HRIS, Management, Data, Hospitality, Human Resources