JOB DESCRIPTION

Job Title:                    National Account Manager

Location:                    Dublin /Hybrid (minimum 3 days per week in office)

Reporting To:             Senior Account Manager

Company Background

Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over €3.5 billion and a global team of 3,000 employees.

Ornua is structured across two divisions: Ornua Foods and Ornua Ingredients. We operate from 10 business units worldwide, including 16 production facilities, and have sales and marketing teams working in-market across the globe in Africa, Asia, Germany, Ireland, the Middle East, Spain, the UK, and the US.

You may know us by our brands Kerrygold, Dubliner, Pilgrim’s Choice, Avantage, Forto, and BEO.

Ornua’s Values

At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.

Ornua’s Growth

At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious ‘Path to Prosper’ strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.

Why this role is valuable

This role will work as part of the Commercial team in Ireland, responsible for supporting that team to execute our growth plans with our Key Customer Accounts. It will report to the Senior Account Manager

KEY AREAS OF RESPONSIBILITY:

• Own and develop customer trading plans to include revenue, profit, trade investment & promotion activation KPIs
• Work across functions to include marketing, finance and supply chain while inputting into all relevant internal planning processes
• Lead customer negotiations with full alignment on variables and deliverables with Senior National Account Manager
• Provide robust forecast planning in line with your account plans to ensure delivery of service level KPI’s
• Build and maintain long term partnerships with customers to create ‘preferred supplier’ status
• Analysis of different data sets (internal & external) to provide ongoing tracking and reporting of performance metrics.
• Deliver annual innovation product launch plans which drive incremental category growth
• In conjunction with the category team, deploy customer, and category insight to identify optimum portfolio mix

KEY REQUIREMENTS:

• Minimum of 3 years experience in a commercial sales position within the FMCG sector
• Strong commercial acumen, results driven and experience in a customer facing environment
• Be a skilled negotiator with natural analytical skills and the ability to interpret data
• Highly collaborative and understand the importance of working in a customer centric way.
• Clear communicator with strong persuasive and presentation capabilities.
• Proven capacity for attention to detail while managing multiple projects
• A self-starter, driven and ambitious with an appetite to make an impact
• Strategic thinker with the ability to spot opportunities and adapt when needed
• Comfortable in a fast moving environment and willing to travel to customer meetings

ORNUA COMPETENCIES:

• WORKING TOGETHER:  Encourages co-operation in own team and support cross functional working.
• COMMUNICATIVE:  Communicates confidently, adapting style for different situations.
• OWNERSHIP: Clarifies accountabilities, overlaps, and gaps, and helps other remain motivated through difficult times.
• CUSTOMER FOCUS:  Pays attention to customer satisfaction levels and builds good relationships. 

Ornua is an equal opportunities employer.

Closing date: Tuesday 16th December