ICT Level 1 Systems Administrator (M365 & Azure AD)

Date: 17-Jan-2023

Location: Dublin, Ireland

Company: Ornua Co-operative Limited

Job Description


Job Title:                    ICT Level 1 Systems Administrator (M365 & Azure AD)

Reports to:                Global Infrastructure Services Manager

Location:                    Dublin, Ireland



company background


About Ornua

Ornua is a dairy co-operative which sells dairy products on behalf of its Member Co-ops; Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,400 employees. Ornua operates from 10 business units worldwide, including 13 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.


The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.

Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Forto and BEO. Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East and the US.


Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world. Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East.

Growth for Good

Ornua is the home of Irish dairy. Our cooperative ethos is at the heart of who we are and how we do business.  Our global success would not be possible without the close collaboration, care, and commitment of our 2,400 strong team.  Ornua cares about building sustainable livelihoods for all our people, who in turn care about driving sustainable profits for our co-op members and the Irish dairy farming families we proudly represent. 


Ornua 2025 is our strategic plan that will help realise our vision for growth in the next five years. It outlines what we will do well, what we will do with the profits we generate, and what additional services we will provide to our members. We will be guided by 3 guiding principles; focus, simplicity and adding value to our volume and we will clearly define what market we will play in.


Ornua’s Values

At Ornua, our Values guide us as we work together and care for each other to achieve great things. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.


Dynamic Working

Ornua have a Dynamic Working policy in place which facilitates flexible hours and hybrid working.


The Role:


Ornua’s ICT department in Dublin provides a centralized ICT service to group companies in Europe, Africa, Middle East, China and America. Part of the ICT Department, the Infrastructure Services team is responsible for ensuring the highest level of performance and availability in a 24 x 7 environment supporting operations across our Production Facilities, On-Premise Data Centres, Cloud Services and Microsoft Azure, Global Network, IT hardware, software management, data and security.


The Infrastructure Services team goal is to develop a strong knowledge based technical support team, implement modern technologies to support the business strategy and build supplier / customer relationships.


This represents an excellent opportunity for a suitable candidate to work with a broad range of technologies. You will work closely with the Infrastructure team members to develop and implement and maintain corporate infrastructure policies.


Key Areas of Responsibility:


  • Level 1 administration and management of Office 365 including Exchange Online, SharePoint Online, Azure AD, Microsoft Teams and OneDrive.
  • Maintain Office 365 security posture via Secure Score.
  • Partner with IT project teams to design, build, and deploy SharePoint Online solutions.
  • Data migrations from on-premise locations to SPO
  • Manage existing SharePoint Online sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
  • Administer a Multi-Domain Active Directory environment, assist in the consolidation of the same.
  • Troubleshoot various Microssoft 365 issues including connectivity and mobility
  • Mobile Device Management – InTune policy management of Phones and Laptops
  • Assist with Cloud Collaboration related projects, including but not limited to the deployment of future Microsoft 365 technologies.
  • Identify opportunities and recommend products and solutions to improve the security, reliability and efficiency of our existing Microsoft 365 infrastructure.
  • Creation and ongoing maintenance of Microsoft 365 policies and procedure documentation.





Key requirements


  • Experience administering 1000+ user base - M365, Exchange Online, Azure Active Directory and SharePoint Online environment
  • At least 2 years experience with Exchange or Sharepoint administration, developing Sharepoint solutions and providing support in a large organization in geographically dispersed areas.
  • Active Directory and Azure AD management and migration experience.
  • AzureAD Connect Experience.
  • Experience with various M365 Powershell Nodes (Exchange Online, Sharepoint Online, MSOL, AzureAD)
  • Microsoft SCOM and SCCM experience is advantageous
  • Familiar with supporting Microsoft Windows 10 & Windows Server OS 
  • Strong communication and interpersonal skills, including the ability to communicate technical issues to a non-technical audience
  • Accuracy and attention to detail are both essential
  • Strong team player, keen on contributing to & improving the team.


Key competencies


  • WORKING TOGETHER: Is supportive, co-operative and inclusive.
  • COMMUNICATIVE: Communicates confidently, adapting style for different situations
  • RIGOUR: To ensure excellence in own work applies effective professional skill, analysis and decision making, and planning and reviewing
  • OWNERSHIP: Clarifies accountabilities, overlaps and gaps. Helps others remain motivated through difficult times.

Job Segment: System Administrator, Sustainable Agriculture, Cloud, Technical Support, Developer, Technology, Agriculture