Head of Communications

Date: 06-Jan-2022

Location: Dublin, Ireland

Company: Ornua Co-operative Limited

Ornua is a dairy co-operative which sells dairy products on behalf of its Members; Ireland’s dairy processors and, in turn, Irish dairy farmers.  It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide.  Headquartered in Dublin, it has annualised sales of over €2.3 billion and a global team of 2,850 employees. Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.


The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.


Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Kerrygold Avantage, Forto, and BEO.  Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East, and the US.


Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world.  Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East.


Job Summary


An exciting opportunity to lead the Ornua Communications team (maternity leave cover).  A versatile role that encompasses public relations, corporate and brand communications, stakeholder management, issues & crisis management, event and sponsorship management and internal communications.


The role centres on leading and supporting a dynamic, creative, and high performing team while working closely with the Ornua leadership team to maintain and strengthen Ornua’s brand, reputation, and visibility in Ireland and internationally.  


The role requires bringing great ideas and strategy to life; being a creative storyteller; embracing communication technologies; and crafting and executing impactful communication programmes which resonate with Ornua’s many shareholders.


Key responsibilities to include:


  • Oversee the development and delivery of Ornua’s global communications strategy to strengthen the profile of the Group in line with Ornua’s growth strategy and purpose


  • Manage Ornua’s crisis communications strategy while assessing the reputational risks posed by external factors including political, evolving consumer/public sentiment, environmental issues


  • Oversee the development and delivery of PR & marketing campaigns across print and digital


  • Support the corporate communication requirements of the Executive and Ornua Board


  • Oversee the management of Ornua’s Stay Connected Internal Communications strategy


  • Oversea the delivery of core Ornua projects including business integration and transformation communications support


  • Support Ornua’s Diversity & Belonging Strategy


  • Manage internal and external stakeholders including Ornua Group functions & global businesses, industry, members, farmers, and media relations


  • Management of day-to-day team requirements including team finance, team meetings and providing team guidance and support


Key Requirements:


  • An excellent understanding of how to communicate with different audiences and strong verbal and written communication skills, including the ability to negotiate, influence and build relationships and to explain complex issues
  • A deep understanding of Agri Food sector, and preferably the Irish dairy industry  
  • Passionate about Irish food and interested in sharing the story of Irish dairy farming with markets across the globe
  • 10+ years of experience working in Communications / Public Relations
  • Proven record of devising and implementing creative communication campaigns
  • Proven record in issues & crisis management
  • Proven record in leading a fast-paced team and managing multiple stakeholders
  • Proven strong digital communications skillset
  • Creative and energetic person with an ability to work under own initiative
  • Excellent content and copy writing skills
  • Extensive event management experience 
  • Excellent organisational and project planning/management skills
  • Experience in budgeting and basic financial reporting
  • Periods of travel throughout the year
  • Full driving license


Start: Late Feb / March 2022 – 10-month contract

Job Segment: Communications, Marketing Communications, Agricultural, Change Management, PR, Marketing, Agriculture, Management